+91 9158595875 info@gohostar.com AN13, Prozone Trade Center, API Road, Chikalthana, Chhatrapati Sambhajinagar, Maharashtra 431006, India
Self-Service Help

Frequently Asked Questions

Find immediate answers to common questions about hosting setup, nameservers, email configuration, SSL activation, and invoice payments.

Web Hosting & Server Infrastructure

If you host your domain with GOHOSTAR, set your domain's nameservers at your registrar to:
ns1.gohostar.com
ns2.gohostar.com
DNS propagation usually takes between 1 to 24 hours depending on your registrar.

NVMe (Non-Volatile Memory Express) SSD drives connect directly to the server's PCIe lanes, providing sequential read/write speeds over 3,500 MB/s—up to 6 times faster than standard SATA SSDs and 20 times faster than spinning hard disks.

We support modern PHP releases including PHP 8.1, PHP 8.2, and PHP 8.3. You can select and switch your PHP version per directory directly inside your cPanel dashboard.

Domains & SSL Certificates

Our cPanel AutoSSL daemon runs every 24 hours and issues Let's Encrypt certificates automatically once your domain resolves to our server IP. You can also manually force a check under cPanel > SSL/TLS Status > Run AutoSSL.

Yes. Unlock your domain at your current registrar, obtain the EPP/Auth transfer code, and submit the transfer request on our Domains page. Transfers typically take 5-7 days for international TLDs and 24-48 hours for .in domains.

Billing & Payment Methods

We accept Indian Rupees (₹ INR) via Razorpay, supporting UPI applications (Google Pay, PhonePe, Paytm), NetBanking across all major public and private Indian banks, Visa, MasterCard, and RuPay cards.

Yes. All invoices generated in your client area contain compliant tax breakdowns. You can update your business name and GSTIN in your Client Profile.